When it comes to customer care, we take it back to business basics: Building solid relationships. Honoring commitments. Delivering more than you expect.
We often consider our clients as friends. We know their favorite team and what their spouse does for a living. We have drinks after a long day of video shoots and board meetings. We value building meaningful relationships and being accessible and responsive to your inquiries. When you contact us, you hear back, often within a few hours–and there’s a good chance we already have a solution in play. We pride ourselves in jet-fast turn arounds to help you meet your deadlines. Our clients are continually impressed by our speed and precision, and we work hard to keep it that way.
We trust that you know your capabilities and where you need support. After all, it’s your business, your plane. We’re not going to take over the controls and put you through a formulated process of self-discovery or market analysis. Rather, we start where you want to start. We can serve as your co-pilot, ready to fly the distance with comprehensive marketing and branding strategies, or as your crew on shorter flights for specific projects that require logos and graphics, content, videos, web, social or marketing collateral.
We take a practical approach to marketing and we understand the production process–helping to create products and designs that make sense and impress.
We take you where you need to go–maybe you simply need us at-the-ready when your internal marketing team gets into a crunch and wants someone sharp and skilled to handle the overflow. Or you could need an outside expert eye on a reputation management challenge, rename or rebrand. Possibly, you don’t have a marketing team and you need us to be that for you. We’ll partner with you however it makes sense.
Jet takes an honest and forthright approach with all of our clients. We tell it like it is with no hidden fees or last minute add-ons or surprises. Our practice is to be transparent and fair and we’re happy to share files or details on invoices. That way, you stay on top of your marketing budget. Be confident to do what our current clients do: trust us.
Jackie can make a mean green chili and sew on a suit button while Uber is pulling up the driveway; and she likes to keep it green by using the clothesline.
Lynn’s hidden talents are pretending she is a doctor and diagnosing people, growing tomatoes, making chunky stews, doing easy math like figuring the tip and building campfires.
Erin’s hidden talent is accumulating food & cooking magazines and then never getting around to reading them. She blames it on the kids! When she does get the rare chance to cook, she usually foregoes the magazines and ends up winging it with decent results.
Katie’s hidden talents include making 7-layer dip, playing “bogey golf”, party planning and finding positives in every situation.
